Privacy Policy
Introduction
At Boisterous Bluelight, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Boisterousuelight.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
- Personal Data: We may collect personal identification information (such as your name, email address, phone number, and shipping address) when you register on our site, place an order, subscribe to our newsletter, or fill out a form.
- Payment Information: When you make a purchase, we collect payment details (such as credit card information) necessary to process your order.
- Non-Personal Data: We may collect non-personal identification information about you whenever you interact with our site. This may include your browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized.
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize your experience and respond better to your individual needs.
- To improve our website and customer service.
- To process transactions and deliver the products and services you request.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails regarding your order or other products and services.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Certainly! Below is a sample refund policy that you can customize to fit your online business:
Refund Policy
Thank you for shopping at Boisterous Bluelight. We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You also need to provide the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
4. Non-Returnable Items
Several types of goods are exempt from being returned. Non-returnable items include:
- Night Floret Frame
5. Sale Items
Only regular priced items may be refunded. Sale items are non-refundable.
Shipping Policy
Thank you for shopping at Boisterous Bluelight. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [2 to 5] business days. Orders are not shipped or delivered on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
3. Damages
Boisterous Bluelight is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
4. International Shipping Policy
We currently do not ship outside Pakistan.
5. Customer support
If you have any questions about this Shipping Policy, please contact us at:
+923270521146
